At Vcationswale, we understand that travel plans may change unexpectedly. Our cancellation and refund policy has been designed to maintain transparency while considering commitments made to hotels, airlines, transport providers, and other travel partners.
Booking Cancellation
- Cancellation requests must be submitted in writing through the official communication channels of Vcationswale.
- Cancellation charges will be calculated based on the date the cancellation request is received.
Cancellation Period & Charges
| Cancellation Period | Cancellation Charges |
|---|---|
| More than 30 days before departure | 30% of booking amount |
| 15–30 days before departure | 50% of booking amount |
| 7–14 days before departure | 80% of booking amount |
| Less than 7 days before departure | 100% of booking amount |
| No Show | 100% of booking amount |
Please note that cancellation policies may differ during peak seasons, festive periods, or for promotional offers.
Non-Refundable Bookings
The following services are generally non-refundable:
- Air tickets & Train tickets
- Visa fees & Government permits
- Convenience charges & Service charges
- Promotional or discounted holiday packages
- Supplier-imposed cancellation charges
Refund eligibility for hotels, airlines, and transport services will also depend on the respective service provider's cancellation policies.
Refund Process
Where applicable:
- Eligible refunds will be processed within 7–15 working days after approval.
- Refunds will generally be credited through the original payment method.
- Processing timelines may vary depending on banks, payment gateways, airlines, hotels, or other travel partners.
Changes to Bookings
Any modification requested after booking confirmation will be subject to:
- Availability
- Approval from suppliers
- Applicable modification charges
Important Information
- Once travel has commenced, no refund will be provided for unused services, missed sightseeing, early departures, or voluntarily unutilised components of the package.
- Refunds, where applicable, are processed only after receiving confirmation from the respective service providers.
- Customers are advised to carefully review their itinerary and booking details before making payment to avoid unnecessary cancellation charges.
For any assistance regarding cancellations or refunds, customers may contact the Vcationswale support team through the official communication channels available on our website.